FAQ

T-Shirts, Crop-Tops& Hoodies

MATERIAL: We use high quality 100% cotton fabric that is soft to feel and comfortable to wear. Shrinkage if any will be within acceptable industry norms.

T-SHIRT SIZES:  Our sizes run from S to XXL. 

PRINTING TECHNOLOGY: We use high quality ‘Direct-To-Garment’ Printing.

WASHING INSTRUCTIONS: Hand wash your t-shirts. This increases the life of your t-shirt and we highly recommend it. Do not iron the print. Do not bleach or tumble dry.


 Posters

MATERIAL: Our posters are digitally printed on high-quality matte-card paper

SIZES:  Our posters come in two different sizes: A3 and A4 in both framed and un-framed variants.

PACKING AND DELIVERY: Our posters are packed in high-quality, thick cardboard poster tubes and Framed Posters are bubble-wrapped and packed in thick corrugated cardboards.

 Mugs

MATERIAL: Our mugs are made of ceramic as they are strong and brittle.

SIZES: A standard capacity of 11 ounces (330 ml).

PRINTING TECHNOLOGY: We use 3D sublimation printing technology to print onto our mugs.

MICROWAVE OR DISHWASHER SAFE: The mugs are microwave and dishwasher-friendly.

Notebooks

MATERIAL: The stiff front & back cover is 300 GSM paper and its 120 pages use 70 GSM unruled natural shade paper.
SIZES: We make our notebooks in the A5 size (5.8 x 8.3 inches) so that they can be carried easily everywhere.
 
PRINTING TECHNOLOGY: The front and back covers are printed with ultra-HD inks to provide super-rich and crisp prints.
 
WIRO BOUND: We use the wire-O binding in the notebooks to give it a classy look and to help it lay flat when opened.
 

Albums & Lightsticks

We source all our Albums & Lightsticks from South Korea and deliver it in India. Hence there might be a order processing of about 20-30 days to get the orders delivered to your location in India.

K-pop store provides a Korea proxy service and thus, all items sold are non-returnable and non-refundable.If you wish to change/modify or cancel your order, please email us at kpopstore@adullamcorp.com

Shipping Information

DURATION: Depending on the products and shipping method, it usually takes about 5-7 working days (India), 10-25 days (If imported from South Korea) to receive your item to your address. Depending on other factors, this time may vary.

SHIPPING FEES: Shipping will be calculated during checkout according to the weight of the items in your cart and your pincode.

RTO (Return to Owner): If your package is RTO (for any reason like not-available, incorrect address or refusal to accept), you are liable to pay the re-shipping cost and your order will be resent.

TRACKING: Once your order is placed, we will send you a confirmation mail and we will notify you again via email with the Tracking ID once the order is shipped. You can track your order using the same. If you have any other query, write to us at kpopstore@adullamcorp.com, and your issue will be addressed.

Discounts

DURATION: We always have interesting discounts and offers according to changing trends, interests and events that is happening throughout the time.

Just remember to watch out for the offers on our Social Media handles, and don’t forget to Subscribe to our Newsletter.

REDEEMING COUPONS: We also give away discount coupons to our customers from time to time; you can redeem these coupons by entering the coupon code on the Shopping Cart page before checking out with your order.

Returns & Exchange

We at KpopStore strive to give you a quality product of your choice. However, if you receive an incorrect / damaged product, you can mail us at kpopstore@adullamcorp.com and mail the product to us at the following address.

Adullam India Pvt Ltd

677/21-22, 9th Cross, 4th Main,
HBR Layout, 1st Stage, Hennur,
Bangalore – 560043
Karnataka

Items will have to be unused and returned in their original packaging within 15 days of delivery. We will either replace it with another product of the same value, or offer credit on a future purchase in the form of a KpopStore voucher/coupon code.